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Networking

Wi-Fi Connected but No Internet

Fix DNS, router and internet connectivity issues.

Symptoms

  • Wi-Fi shows connected but websites do not load
  • Other devices cannot reach the internet

Possible Causes

  • Router needs restarting
  • DNS settings are incorrect
  • Your internet provider has an outage

Step-by-Step Repair

  1. Restart your router and wait for its lights to settle.
  2. Reconnect your device to the Wi-Fi network.
  3. Try a different website or device to identify whether the issue affects the whole network.
  4. Restart your device and contact your internet provider if the connection is still unavailable.
Difficulty
Easy
Read Time
8 min
Category
Networking

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