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Networking

Router Troubleshooting

Diagnose common router problems and get your network working again.

Symptoms

  • Router lights show an error
  • All devices lost internet access
  • The Wi-Fi network is slow or unavailable

Possible Causes

  • Router needs a power cycle
  • Loose cable or failed connection
  • Outdated router firmware

Step-by-Step Repair

  1. Check the power and internet cables are firmly connected.
  2. Unplug the router for 30 seconds, then plug it back in.
  3. Wait until the internet light returns to its normal state.
  4. Test with a wired connection if one is available.
  5. Check for a provider outage, then update router firmware if the issue continues.
Difficulty
Easy
Read Time
8 min
Category
Networking

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